Their rating is actually below average and it shows that they have been fined twice after their health inspections in the past three years. I would also like to add that this facility does NOT have a 4 star rating overall, only in staffing. She unfortunately left in tears because she was so scared to stay there, with a nurse running after us saying she was leaving AMA, which was not true because when we called her doctor, he told us to get her out of there IMMEDIATELY. My grandmother was never formally checked in because we got her out of there before any papers were brought to us. My review is 100% real and it's sad that the facility feels the need to attack people that leave bad reviews. They had no way of checking to see if my relative was actually in the facility because I NEVER SAID HER NAME. Completely unprofessional.ĮDIT: I came back to see if any other family had to go through what my poor grandmother went through, and I see the facility is trying to say that my post is fake. When we decided to leave, the head nurse 'apologized' by saying that the commode was in the clean area so she figured it was okay. When we asked for a reclining chair, maintenance was too worried about scratching their new floors. The worker there grabbed one and when we opened it, it was covered in human waste. Name of Nursing Home: Hillcrest Nursing & Rehab Center Address: 777 Draper, Joliet, IL 60432 Type of Ownership: LLC Owner(s) with 20 percent or greater interest: E. My grandmother is unable to walk to the bathroom, so we kindly asked for a commode. We were there for about 15 minutes and it was the worst experience. Don't go here if you have any respect whatsoever for your family member's well being.

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